Payment Policy

Thank you for choosing to shop with us at Rock N Road Cyclery. This Payment Policy outlines the terms and conditions related to payments for purchases made on our website. By making a purchase, you agree to comply with this policy.

  1. Payment Methods We offer the following payment methods for your convenience:

    a. Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Please ensure that the card you use is valid and belongs to you.

    b. PayPal: You can also choose to make a payment through PayPal. If you select this option, you will be redirected to the PayPal website to complete the transaction securely.

    c. Other Methods: We may offer additional payment methods at our discretion. These options will be clearly communicated during the checkout process.

  2. Payment Security We prioritize the security of your payment information and employ industry-standard security measures to protect your data. All payment transactions are encrypted using secure socket layer technology (SSL) and are processed by reputable third-party payment processors. We do not store your payment card information on our servers.

  3. Order Verification To prevent fraudulent activity and protect our customers, we may perform order verification procedures. This may include requesting additional information or documentation to verify the authenticity of your order. Failure to provide the requested information may result in the cancellation of your order.

  4. Currency and Pricing All prices listed on our website are displayed in the local currency of your country unless otherwise specified. Prices may be subject to change without notice, and any applicable taxes or additional charges will be clearly indicated during the checkout process.

  5. Order Confirmation and Receipt Upon successful completion of your payment, you will receive an order confirmation email containing details of your purchase. This email serves as your receipt. Please keep it for your records and reference.

  6. Refunds and Returns Our refund and return policy can be found separately on our website. Please review it to understand the conditions and procedures for returning or requesting a refund for your purchased items.

  7. Non-Acceptance of Payments We reserve the right to refuse or cancel any payment transaction at our discretion. In such cases, we will make reasonable efforts to notify you and provide a refund if necessary.

  8. Changes to the Payment Policy We may update or modify this Payment Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically.

  9. Shipping charges for orders less than $49.99 is $4.99. Estimated taxes will be applied at checkout.